Veggie Reggie has a no-questions-asked return/exchange policy only if the product that has been delivered to you is not up to the quality standards. We might request you to share an image of your product(s). For your order to qualify as a return or exchange:

• You must raise a return / exchange request by emailing us at info@veggiereggie.in within 7 days of receipt of your order

• Exchanges will be processed only once the product(s) has been received by us and has been checked for quality

• Refunds will only be processed for damaged or defective products in the form of store credit/ coupon code. Please note the shipping charge of ₹100 where applicable might not be refunded

• For prepaid orders, in case of order cancellations, a refund will be processed back to the same payment method via the payment gateway. Timeline for the same would be 5-7 working days. Orders once shipped cannot be cancelled.

• Once you have requested for a return/ exchange, the product will be collected within 7 working days

• If you choose to self-ship the products, they should be dispatched within 48 hours after the exchange/return request is raised and packed securely to prevent any damage during transit

• Exchange policy also applies to near expiry products which have a shelf life

 

Cancellations:

The whole order amount will be refunded if the order is canceled, lost or undelivered to your preferred location. However, if the order has been dispatched and is in transit, order cancellation wouldn’t be possible.

Veggie Reggie reserves the right to cancel any order without any explanation for doing so, under the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in a reasonable time.

 

Payment Options:

• Our prepaid payment options are recommended for seamless order experience and to select our safe contactless delivery option

• Online payments can be made via Credit Cards, Debit Cards, Net Banking, Paytm, PayU, PayPal, UPI & e - Gift cards 

• Veggie Reggie offers safe net banking options to ensure simple & secure transactions via all payment networks - Visa, Master Card, Maestro, American Express & more 

• Online payment options help us process your orders quicker

• No hidden charges. No extra fees and that's a Veggie Reggie promise!