How do I use coupon codes on my order?
Coupon codes can be applied on the cart page right before you checkout.
Do you offer gift packaging?
Gift packaging may be offered on prior notice. Additional charges applicable. Drop us a mail on firstname.lastname@example.org or whatsapp us on +91 9082007139 along with your order number and requirement for gift packaging.
Can I cancel or edit my order after placing it?
Orders that have been shipped can't be edited or cancelled. For orders not yet shipped, you can reach out to us at email@example.com or whatsapp/call on: +91 9082007139 for editing or cancelling your order.
Will I get all the products in my order in one package? Or will it be multiple packages?
Products from a single brand will be delivered together in one package. However orders from Multiple brands might be delivered in separate packages and on different days. Tracking details will be provided against each shipment.
What if the products that I received are defective?
In case the products received by you are defective at the time of delivery, you need to raise a query at firstname.lastname@example.org within 3 working days of delivery of the shipment along with pictures/videos of the defective product(s). We will offer you the best solution for your issue based on the situation.
How do I get in touch with someone from your team for order related queries?
You can reach out to us at email@example.com or whatsapp/call on: +91 9082007139
What are cookies?
Are taxes included in the product price?
Yes, All prices shown are inclusive of taxes.
What payment methods do you accept?
We accept multiple prepaid payment options such as Credit Card, Debit Card, Net Banking, & UPI.
What is the exchange and returns policy for my order?
For cancellations & returns policy you can refer to Exchanges & Returns.
How long will it take for my order to be shipped once it has been placed
Orders that have been placed will be shipped within 1-6 working days. For more details visit Shipping & Delivery
How can I track my order?
You can track your order in the Track your order section.
Do You Ship Internationally?
Currently we ship only PAN India. Certain products can only be delivered at certain locations. For more details refer to the product description.
What are the shipping charges for my order?/ Do you offer free delivery?
Shipping charges are as follows: Free Shipping on all orders with a cart value of ₹1500 or above ₹39 Shipping charges applicable on orders below cart value ₹1500 ₹59 Shipping charges applicable on orders including cold storage packaging for deliveries The Minimum cart value for the order to be generated is ₹250